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Shipping & Return

Shipping to the United States

All orders are shipped via USPS Priority or UPS. We ship to all 50 states, Washington DC, USPS P.O. Boxes, U.S. territories and APO/FPO addresses. The different shipping methods and estimated delivery times offered during checkout will be based off the inputted shipping address. UPS does NOT ship to P.O. boxes. All APO/FPO, and P.O. Box deliveries will be made via United States Postal Service Orders outside the Continental US such as Hawaii, Alaska, Territories, APO/FPO will ship USPS and may take longer based on address. Same charges apply.


International Shipping

Unfortunately, we are not offering international shipping at this time. Please check back for updates.


Free Shipping & Gift with Purchase

Customers who place orders of $30.00 and up will receive a complimentary gift with purchase. This gift is automatically included with shipment and is not indicated at checkout. Free shipping is offered to all eligible orders $50.00 and up.


Weekend Delivery

All orders shipped via USPS and UPS are delivered on business days (Monday through Friday) only. Weekend and holiday deliveries are not available.


Carrier What Ifs?

Please note we cannot request or guarantee delivery by a specific time. Generally UPS and USPS will deliver your package by 8PM on the estimated date of delivery that will be indicated by the tracking information you are provided. If you are not present for delivery time/date, it is the customer's responsibility to re-arrange delivery date with the carrier. If customer fails to schedule a new delivery time and items are sent back to us, we will re-charge shipping to send out items again. If package is lost or damaged during transit, please contact our customer service department so that we can work with you to open a claim with the carrier.


Order Processing

Orders are processed on business days (Monday through Friday). Orders received before 11 AM EST will begin to process the same business day. Orders received after the cutoff time will begin processing the following business day. Orders placed over the weekend will begin to process Monday (excluding holidays). All orders – including express and expedited shipments – may require up to 2 business days of processing time before being shipped out.


Returns & Exchanges

Our priority is the satisfaction of our customers. Our policy is “you ship to us and we’ll ship to you.” The Customer is responsible for shipping all return & exchange items back to our warehouse, unless otherwise discussed. We suggest shipping via a traceable delivery method as we are unable to refund or replace without proof of delivery. Original shipping fees will be refunded only if the returned/exchanged item was shipped incorrectly or damaged by our error. Otherwise, original shipping fees will be deducted from your total refund amount. All refunds/credits will be made after the inspection of returned items, and will always be issued back to the same card or payment method used to place the order. Item must be returned in original condition and in original packaging including any paperwork, manuals or accessories. If returned items are not same condition with when they were sent, we will refuse or send them back to you with shipping charge. All Returns, Exchanges, and Replacements must be pre-approved by our customer service department. Email us with your request - we will review and give you an authorized return number. If you send the product back without proper authorization or an RMA #, the item(s) will be shipped back to you at your own expense.


Changes to Orders

Changes can be made to any order as long as it hasn't been fully processed yet. However, if the order has been completed and fulfilled, we cannot make any changes to the order.
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